As an Intake Specialist at Ali Awad Law, I am honored to provide utmost care and attention to potential clients, drawing from my extensive knowledge of personal injury and customer service experience. My track record includes being awarded the most impressive start in the firm and setting monthly records in my department. This is a testament to my ability to build trusting relationships and communicate legal procedures clearly. Prior to this, as a resourceful Legal Assistant at another firm, I seamlessly juggled multiple roles, effectively corresponding with clients, providers, and insurance adjusters. I collaborated with senior paralegals and attorneys, producing statistical reports, and implementing process solutions.
Before venturing into the legal field, I demonstrated my leadership and efficiency in Logistics as a Warehouse Operations Manager, where I oversaw inventory worth millions of dollars and supervised a team of 10 employees. My communication skills helped streamline customer relations and order processing with branches in different states, while implementing a labeling and loading process that boosted efficiency by nearly 40%.
My career journey has been guided by values of integrity, diligence, growth, efficiency, and a strong focus on client-centered service. These values have consistently fueled my achievements and will continue to drive my success as I embrace new challenges and opportunities for growth within Ali Awad Law.